Select the quotation attributed to Thomas J. Watson.
→ No one can make you feel inferior without your consent.
→ If the only tool you have is a hammer, you tend to treat everything as if it were a nail.
→ When you have worn out your shoes, the strength of the sole leather has passed into the fibre of your body.
→ The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer.